Offer your customers an additional service. Inform them of the repair status or simply inform them of the offers available.
In addition, your own customers can ask you in a fast and easy way when they can bring you the material to be repaired. Gain customers by providing better support and create customer loyalty among those you already have.
You can report an incident in only three steps:
Press the +.
Select the category the incident is to go in and that's it! Incident created.
You can add more information to the incident from then on.