Don't waste your time
Directly coordinate delivery and receipt with the addressee. If the carrier has a problem with the delivery address, they can directly contact the addressee about it and receive the location of the point of delivery so as not to waste time.
You can report an incident in only three steps:
Press the +.
Select the category the incident is to go in and that's it! Incident created.
You can add more information to the incident from then on.